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ZeizzLabs
AI · Knowledge Agent

Aria

An assistant that answers only from your documents, and shows its working.

Stage
Research
Discipline
AI · Knowledge Agent
Stack
LLM, RAG, Vector DB
Built for
Our own R&D
Aria — AI · Knowledge Agent
Aria

The idea

An assistant that answers only from your documents, and shows its working.

General-purpose chatbots are confidently wrong about specific businesses, which is worse than useless when the answer is a price or a policy. Aria is a narrower bet: read only what you gave it, cite the passage it used, and say plainly when the documents do not cover the question. The interesting part is not the answering — it is the refusing.

How we are building it

Retrieval first, generation second, and a hard rule that anything unsupported by a retrieved passage is not answered. We are more interested in the failure behaviour than the success rate: an assistant that is right 95% of the time and silently wrong the rest is not deployable for a business whose prices are on the line.

What is being built

  • Retrieval over the business's own documents and catalogue
  • Answers with the source passage attached
  • An explicit 'not covered' response instead of a guess
  • A drafting mode where a human approves before anything is sent
  • Embeddable on the site and inside WhatsApp

Digital Creation & Innovation

Everything digital.
Endless possibilities.

Whatever the digital side of your business needs next — the site, the brand, the app, the AI — we build it end to end.